FAQ

From the start off, we can personally train you about the basics of our system via an interactive Live Demo, which combines visual simulations on your computer and audio aids by telephone while answering your questions and providing further insight into the features of our product. Additionally, all software provides an integrated simulation as well as a manual. You will learn to use our product within a matter of hours. See more details Live Training

Under warranty, we will send you new hardware promptly without any shipping charges. In case of a software problem, we will correct your problems via internet.

Yes, you can. However, our software supports most common hardware, so the entire system may not be necessary for a full synchronization and in order to take advantage of its full benefits. See more details Standard Hardware, Compatible Hardware and System Requirements

If your system is Intel processor, 3.0 GHz or higher our product will function properly with your computer. See more details System Requirements

It is true. If you are using with our tag and thermal invoice printer, that alone saves about 60 dollars per month, in case of a store with a revenue of about 4000 dollars a week, which translates to 720 dollars a year and 3600 dollars over the course of 5 years, which basically negates the price of CleanMax itself and additional benefits! See more details Savings

Yes, you can upgrade your Standard version to our Full version. Our Full version supports all delivery services such route or valet or both combination. See more details Upgrade.

I have a question for you. Consider this. Who is going to build a new house a carpenter or an architect? If you think it is a carpenter, it is technically incorrect. Similarly, a firm grasps on the Dry Cleaning and Shoe Repair industry and the process know-how from 25 years of experience in the industry, just like the expertise of an architect, was invaluable for building our CleanMax product. This is why we can say with pride that all ArbelSoft products have been "Created by industry professionals for industry professionals." Although our product is advanced, once you understand and familiarize yourself with the button locations, you will find it easy to understand, and be able to carry out the speediest ticket processing you have ever experienced.

CleanMax has the flexibility to bend to any business type. We have three levels targeted toward three different kinds of users the advanced, the intermediate, and the basic. The basic features will be perfect for your current business situation. See more details System Levels

Yes. Currently, we are using Microsoft SQL 2012 which is compatible with 7, 64 bits.

Yes, we can. All our products support wholesale or group accounts with weekly or monthly statement by unlimited price tables. See more details Operations

Replication provides a solid backup in case of a server corruption at a satellite store or failure. This way, your business can continue to operate smoothly despite any problems that may surface. See more details SyncMax Solutions

Remote back up means that you can send your data to our hosting service via internet. This way if your system crashes or damaged by flood or fire, you can retrieve all of your data.

Yes, you can. SyncMax is a supplement to any Arbelsoft software which provides you with two way communications between you and your satellite stores. You can manage your business via SyncMax from any location & even from overseas! See more details. SyncMax and SyncMax Price

A package includes Dell Computer, ELO Touch Screen Monitor, Star Invoice Printer, Posiflex Cash Drawer and UPS, Battery Power Backup with software and local customer directory database. Each system provides simulations and manual and Price setup is completed by Arbelsoft to ensure customer's prompt use except ShoeMax retail sales items. See more details Packages

We offer several purchasing options which allow our customers the flexibility to devise a payment plan that puts the least strain on their finances. The purchasing options are as follows: Buy, Rent and Reserve or an Interest Free Payment plan.